total solutions
Your local I.T. company offering a personal and friendly service for your Total Home and Business Solutions.
Business Solutions
Service Contracts Ad Hoc Service
We have a range of packages to suit all your business needs. From annual contract's with guaranteed response times to the occasional 'ad hoc' callout, we can support your company on any level.
We also offer a free consultancy and estimate for all business customers. We will arrange a site visit with one of our qualified engineers to inspect all of your IT equipment and provide a professional report. This will detail any weak points in your IT infrastructure and any remedial work. We will also quantify the costs of any maintenance contracts and response times in the same proposal.
We are often asked the question 'Why should I go for a maintenance contract, why not just have ad hoc callouts instead'. Here are just a few reasons why we recommend a full service contract.
- Guaranteed response times.
- Labour included in the contract, no more costly bills when the worst happens.
- We will allocate 1-2 engineers to your network so you'll get to know them and they'll get to know your needs.
Not only that but we'll perform regular service checks for critical issues such as
- Server Health - to preempt problems before they occur.
- Security Checks - to highlight any issues with your saftey.
- Disaster Recovery Checks - to highlight any deficiencies in the data back up and recovery procedures.
So why not give us a call and book an appointment for your 'Free Consultation'
(01603) 442233